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October 30
2014
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Future Service: Wellness Worlds Future Service: Wellness Worlds Wellness Worlds From yoga-dating and 'text tension' massage, to 'speakeasy spas' and apothecary concierges, savvy spa and wellness operators are developing targeted experiences for modern, time-poor consumers, who expect upgraded and personalised care. Food, Beverage & Hospitality Future Service 29 Oct 2014 Future Service: High-Tech Hospitality Future Service: High-Tech Hospitality High-Tech Hospitality From robotic butlers and selfie packages to sleep-monitoring pillows, future-facing hotel operators are harnessing sophisticated tech tools and social media channels to enrich guest experiences. Food, Beverage & Hospitality Future Service 29 Oct 2014 Marriott’s Wireless Charging Stations Marriott’s Wireless Charging Stations Marriott Offers Wireless Charging A recent survey by travel website Hotel Chatter found that wi-fi is the most important hotel amenity for guests, cited by 94% of respondents. Food, Beverage & Hospitality Hospitality & Service 20 Oct 2014 Marriott’s 4D Travel Experience Marriott’s 4D Travel Experience Marriott’s 4D Travel Experience Global hotel giant Marriott has joined forces with visual effects company Framestore to create a virtual travel experience. Food, Beverage & Hospitality Advertising & Branding 29 Sep 2014 Transformative Hotels: Boutique Hotel Summit 2014 Transformative Hotels: Boutique Hotel Summit 2014 Transformative Hotels Fresh ideas for creative design, securing loyalty among deal-chasing millennials, and tapping into the Airbnb opportunity were just some of the topics on the agenda at London's Boutique Hotel & Lifestyle Summit. Food, Beverage & Hospitality Hospitality & Service 29 May 2014 New Travel Tribes New Travel Tribes New Travel Tribes Looking beyond the nuclear family unit, hospitality providers are crafting inventive offers to suit a new generation of unconventional travellers, from Panks and multigenerational groups, to mobile workers and bleisure seekers. Food, Beverage & Hospitality Modern Family 14 May 2014
Florida’s Culinary-Themed Hotel Florida’s Culinary-Themed Hotel Florida’s Culinary-Themed Hotel A new hotel designed to appeal to food lovers has opened in the Tampa Bay region of Florida. Food, Beverage & Hospitality Hospitality & Service 10 Jan 2014 Hotel Design Trends: Sleep 2013 Hotel Design Trends: Sleep 2013 Hotel Design Trends Europe’s leading hotel design event Sleep welcomed record numbers of visitors when it returned to London this month. Comprising an exhibition, conference and awards ceremony, the event gathered leaders in the hospitality industry to discuss trends in design, service and strategy. Food, Beverage & Hospitality Hotels 29 Nov 2013 Four Seasons’ Food Truck Tour Four Seasons’ Food Truck Tour Four Seasons’ Food Truck Tour International luxury brand Four Seasons Hotels and Resorts has jumped on the food-truck bandwagon with a customised van that will tour across California, Arizona and New Mexico until mid-November. Food, Beverage & Hospitality Hospitality & Service 16 Oct 2013 Hotels & Millennials Hotels & Millennials Hotels & Millennials Dubbed a ‘game-changing’ demographic for the hotel industry, big chains and boutique brands alike are adapting their strategies to suit the next wave of millennial traveller, who is no longer blinkered by technology. Food, Beverage & Hospitality Consumer Attitudes 15 Oct 2013 Ace Hotel Opens Culturally Attuned London Outpost Ace Hotel Opens Culturally Attuned London Outpost Ace Hotel's London Outpost With five properties across the US, the Ace Hotel reached UK shores this month with the opening of an east-London branch in Shoreditch – its first in Europe. Food, Beverage & Hospitality Hospitality & Service 24 Sep 2013 Le Royal Monceau Targets Kids Le Royal Monceau Targets Kids Le Royal Monceau Targets Kids Tapping into the flourishing family travel market, Parisian hotel Le Royal Monceau, part of the Raffles luxury hotel collection, has launched a new children’s programme and appointed a Kids Relations Manager to appeal to younger guests.  Food, Beverage & Hospitality Hospitality & Service 12 Aug 2013 Hip Family Hotels Hip Family Hotels Hip Family Hotels As a new generation of parents seek hotels that are both stylish and kid-friendly, a lucrative hospitality niche has emerged. Food, Beverage & Hospitality Hospitality & Service 10 Jun 2013 Smart Small Hotels: Boutique Hotel Summit 2013 Smart Small Hotels: Boutique Hotel Summit 2013 Smart Small Hotels The third annual Boutique Hotel Summit, held in London in May, drew together leading hoteliers to discuss future-forward developments in service, technology and marketing. Social media, personalisation and the evolved role of video marketing were top of the agenda. Food, Beverage & Hospitality Hospitality & Service 07 Jun 2013 DoubleTree’s YouTube Community DoubleTree’s YouTube Community DoubleTree YouTube Channel Global hotel giant Hilton’s full-service hotel brand DoubleTree has launched a new interactive travel community on video-sharing website YouTube. Food, Beverage & Hospitality Advertising & Branding 15 May 2013 Hilton Launches Kids’ Spa Hilton Launches Kids’ Spa Hilton Launches Kids’ Spa Global hotel giant Hilton has launched a kid’s spa menu at its Maldives Iru Fushi Resort & Spa, offering themed treatments for both girls and boys aged three to 10.  Food, Beverage & Hospitality Hospitality & Service 26 Apr 2013 Westin Tackles Food Waste Westin Tackles Food Waste Westin Tackles Food Waste The Westin Abu Dhabi Golf Resort & Spa – a member of global hotel giant Starwood – is piloting a machine that turns food waste into fertiliser Food, Beverage & Hospitality Hospitality & Service 22 Apr 2013 Grand Hotel Exhibition, Vancouver Grand Hotel Exhibition, Vancouver Grand Hotel Exhibition A new exhibition charting the evolution of the hotel has launched at the Vancouver Art Gallery. Grand Hotel: Redesigning Modern Life will offer an extensive view of historical and contemporary hotel design, with a focus on four central themes: travel, social, culture and design. Food, Beverage & Hospitality Architecture & Spaces 17 Apr 2013 Tate & Lyle’s Cake Hotel, London Tate & Lyle’s Cake Hotel, London Tate & Lyle’s Cake Hotel British sugar brand Tate & Lyle has unveiled a cake-themed pop-up hotel in London. For one night only on March 21 2013, overnight guests were able to eat their way through vanilla-sponge cushions, windows and walls clad with 2,000 macaroons, a rug made from more than 1,000 meringues, marshmallow garlands, windowsills built entirely from cake, and a bath filled with caramel-coated popcorn. Food, Beverage & Hospitality Advertising & Branding 25 Mar 2013 IHG’s 10-Year Outlook: Traveller Trends IHG’s 10-Year Outlook: Traveller Trends IHG’s Traveller Trends Global hotel giant InterContinental Hotels Group (IHG) launched a report today outlining key consumer trends that are likely to affect the travel and hospitality industries over the next 10 years. Food, Beverage & Hospitality Hospitality & Service 08 Mar 2013 Radisson Hotel Hackathon Radisson Hotel Hackathon Radisson Hotel Hackathon Global hotel group Radisson is looking to harness consumer creativity by hosting a hackathon contest at this year’s Gaming Developer Conference in San Francisco. The competition, taking place later this month, will challenge software developers to create a new Radisson-themed simulation game for iOS and Google Android phones. Food, Beverage & Hospitality Advertising & Branding 04 Mar 2013 Nyma and InterContinental Hotels Go Wild For Food Nyma and InterContinental Hotels Go Wild For Food Hotels Go Wild For Food New York’s Nyma (New York Manhattan Hotel) has partnered with wild-food expert Steve Brill to launch a foraging package for guests staying at the property in June 2013. The one-night package includes a four-hour foraging tour, uncovering the wild foods available in New York’s green spaces. Food, Beverage & Hospitality Hospitality & Service 01 Mar 2013 Rising Designer Showcase at The Pierre Rising Designer Showcase at The Pierre Designer Showcase New York hotel The Pierre, a member of international hotel group Taj Hotels, has partnered with Parsons School for Design to allow four of the college’s alumni to showcase their latest designs in the hotel’s two bar and lounge areas.  Food, Beverage & Hospitality Advertising & Branding 22 Feb 2013 Hospitality Companies ‘Missing a Trick’ with Social Media Hospitality Companies ‘Missing a Trick’ with Social Media Hospitality & Social Media British hospitality and leisure operators are missing out on the business potential of social media, according to research published by UK-based bank Barclays in January 2013. The study, which surveyed 126 companies, found that more than 60% saw social media as a limited opportunity. Food, Beverage & Hospitality Advertising & Branding 18 Feb 2013 El Encanto’s Local Approach El Encanto’s Local Approach El Encanto Goes Local Santa Barbara’s El Encanto hotel, a member of luxury international travel company Orient-Express’s hotel group, has installed new features that aim to demonstrate locality and food provenance. Food, Beverage & Hospitality Hospitality & Service 13 Feb 2013 Branded Bellmen: Ace Hotel x Alpha Industries Branded Bellmen: Ace Hotel x Alpha Industries Branded Bellmen American boutique hotel chain Ace Hotel has collaborated with US-based apparel company Alpha Industries to create a special-edition parka for the bellmen at its New York City location. The heritage-military-inspired outerwear (a key look for menswear for Autumn/Winter 2013-14) is also available for purchase through the hotel’s online store. Food, Beverage & Hospitality Advertising & Branding 11 Feb 2013 Hastings Hotels: Who Made My Breakfast? Hastings Hotels: Who Made My Breakfast? Who Made My Breakfast? Northern Ireland hotel group Hastings Hotels has launched a breakfast booklet called Who Made My Breakfast? to showcase its use of 100% local produce. Food, Beverage & Hospitality Hospitality & Service 08 Feb 2013 Design-Led Container Hotel Pops Up in Antwerp Design-Led Container Hotel Pops Up in Antwerp Container Pop-up Hotel Thanks to their relatively low-cost, green credentials and capacity to be moved around, the trend for using recycled shipping containers as an alternative to creating new buildings is gaining momentum on a daily basis.  Food, Beverage & Hospitality Architecture & Spaces 28 Jan 2013 2013 Wellness Travel Trends 2013 Wellness Travel Trends Wellness Travel Trends Global market intelligence firm Wellness Tourism Worldwide has released its top 10 wellness travel trends for 2013. The following trends – covered in numerous Stylus reports in 2012 – will continue to advance this year. Look out for our future reporting on these developments. Food, Beverage & Hospitality Hospitality & Service 23 Jan 2013 Dusit International to Accept UnionPay Dusit International to Accept UnionPay Dusit to Accept UnionPay Thai hospitality group Dusit International has signed an agreement to introduce Chinese credit card payment system UnionPay at its international hotels and resorts. Food, Beverage & Hospitality Hospitality & Service 11 Jan 2013 Taste by Four Seasons Taste by Four Seasons Taste by Four Seasons Luxury hospitality group Four Seasons Hotels and Resort has launched Taste – a new food resource and online community for keen gourmands and budding domestic chefs.

Launched in December this year, the website showcases ingredients, experiences and recipes from the brand’s global base of executive chefs. Recipes include grilled venison in apple leaves with heirloom apple fritter and Dungeness crab tacos with radish sprouts. Users are encouraged to vote for their favourite recipes and share them via Facebook, Instagram and Twitter using the hashtag FSTaste.

Taste also allows chefs to bring their personality and expertise to the fore; the section Chef Moments & Epic Dining features posts and videos detailing extra special dining experiences, secret recipes and memorable gastronomic moments, such as diving for lobster at Four Seasons Resort Nevis in the Caribbean. “Taste extends the reach of Four Seasons chefs, sommeliers and mixologists beyond the walls of our properties, delivering their unparalleled expertise directly to travel and food enthusiasts,” says Chris Hunsberger, executive vice-president of global product innovation.

Now only available on a web browser, the team has plans to roll out an iPhone app early next year to make the experience mobile. For more examples of brands infiltrating consumers’ psyche with digital tools, see Social Media Seduction: Persuasion Retailing.

Taste
Food, Beverage & Hospitality Hospitality & Service 07 Jan 2013
Hotel Indigo Launches ‘It’s Not All Business’ Package Hotel Indigo Launches ‘It’s Not All Business’ Package ‘It’s Not All Business’ Aiming to appeal to time-short business travellers, InterContinental-owned boutique hotel chain Indigo has introduced a new package that invites guests to experience local food and drink inside the hotel. The package offers guests breakfast and a cocktail made with regionally sourced ingredients – such as the locally roasted coffee beans in the Espresso Martini at the Asheville property, or local grits at the Athens hotel. Food, Beverage & Hospitality Hospitality & Service 07 Jan 2013 Four Seasons’ 24-Hour Digital Detox Four Seasons’ 24-Hour Digital Detox Four Seasons’ Detox Tapping into the increasing consumer demand for tech-free vacations, Canadian luxury hotel group Four Seasons has introduced a new service that invites guests to surrender their iPhones for 24 hours. Food, Beverage & Hospitality Hospitality & Service 04 Jan 2013 Hotel Introduces Branded Gaming Suite Hotel Introduces Branded Gaming Suite Hotels' Branded Suite London hotel The Staybridge Suites has partnered with UK-based video games retailer Game to launch a pop-up hotel suite for gaming fans. Food, Beverage & Hospitality Advertising & Branding 02 Jan 2013 Andaz’s Virtual Salon Andaz’s Virtual Salon Andaz’s Virtual Salon Hyatt-owned boutique hotel chain Andaz has launched a website that invites guests to interact with the locality of the hotel before they have even arrived. The website is the next phase of the company’s cultural programme, Andaz Salon, which aims to engage guests through cultural events unique to each hotel. Food, Beverage & Hospitality Hospitality & Service 20 Dec 2012 Prefab B&B, Spain Prefab B&B, Spain Prefab B&B, Spain Spanish interior design studio Espai Fly (Fly House) has designed and built a prefab bed and breakfast (B&B) from shipping containers. The compact structure – which measures just 4.5 metres wide – is so small that it’s able to nestle comfortably between other buildings in the Majorcan city of Palma, Spain.  Food, Beverage & Hospitality Architecture & Spaces 05 Dec 2012 Palladium Hotels Introduces Fingerprint Recognition Palladium Hotels Introduces Fingerprint Recognition Fingerprint Recognition Spanish hotel group Palladium Hotels is the first hotel operator in the world to introduce biometric technology. The service, set to launch in 2013 at Ushuaïa Ibiza Beach Hotel, will mean guests can pay for hotel goods and access their Facebook accounts by placing two fingers on a biometric sensor. They can then take photos, update locations and ‘like’ the hotel. Food, Beverage & Hospitality Hospitality & Service 19 Nov 2012 World's Tallest Hotel to Open in North Korea World's Tallest Hotel to Open in North Korea World’s Tallest Hotel German hotel operator Kempinski AG will become the first Western brand to manage a hotel in North Korea next year. Nicknamed the ‘Hotel of Doom’, the Ryugyong Hotel in Pyongyang is expected to partially open in summer 2013 after 26 years in development, becoming the tallest hotel in the world.  Food, Beverage & Hospitality Hospitality & Service 13 Nov 2012 Ritz’s Chinese UnionPay Credit Card System Pays Off Ritz’s Chinese UnionPay Credit Card System Pays Off Ritz’s UnionPay System London luxury hotel The Ritz saw the number of Chinese guests increase by 17% and spending by Chinese guests grow by 25% in 2011 after introducing Chinese credit card payment system UnionPay. UnionPay allows customers to pay with Chinese credit cards, which are not compatible with Western chip-and-pin terminals. Food, Beverage & Hospitality Hospitality & Service 31 Oct 2012 Thompson Hotels’ Food Truck Concierge Thompson Hotels’ Food Truck Concierge Food Truck Concierge US-based hotel group Thompson Hotels has introduced a Food Truck Concierge in its New York hotels to cater for a growing demand for takeaway fare from the city’s 3,000-plus street-food vendors. Food, Beverage & Hospitality Hospitality & Service 29 Oct 2012 Marriott and Wired’s Event Series Marriott and Wired’s Event Series Marriott and Wired Events International hotel giant Marriott Hotels & Resorts has partnered with technology magazine Wired to launch a series of events centered on local innovation, social media networking and interactive technologies.  Food, Beverage & Hospitality Hospitality & Service 26 Sep 2012 Thanos Hotels’ Digital Workshops for Kids Thanos Hotels’ Digital Workshops for Kids Hotel Digital Workshops As digital literacy becomes increasingly important, one hospitality company is offering workshops to aspiring digital natives. Thanos Hotels in Cyprus has introduced workshops for children and teens at its three sites for the second year –giving junior guests an insight into the world of blogging and social media. Food, Beverage & Hospitality Hospitality & Service 13 Aug 2012 Hypercubus: Mobile Hotel Hypercubus: Mobile Hotel Hypercubus: Mobile Hotel Austrian design group Studio WG3 has created a self-sufficient modular hotel room that aims to immerse guests more deeply in nature as a way of disconnecting with the urban world. Food, Beverage & Hospitality Architecture & Spaces 09 Aug 2012 London 2012: CitizenM Reports London 2012: CitizenM Reports CitizenM Reports Dutch hotel chain CitizenM is hosting a two-week citizen journalism course at its London Bankside location during the Olympics to celebrate the best of the capital this summer – excluding sports.  Food, Beverage & Hospitality Hospitality & Service 03 Aug 2012 Fairmont Launches Chinese Menu Fairmont Launches Chinese Menu Fairmont's Chinese Menu Fairmont Hotels & Resorts has announced a Chinese menu programme that will be introduced at 60 of its international hotels throughout 2012.  Food, Beverage & Hospitality Hospitality & Service 10 Jul 2012 Nobu Unveils Hotel Interiors Nobu Unveils Hotel Interiors Nobu Hotel Interiors Nobu Hospitality has unveiled the interiors of its debut hotel in Las Vegas, which is set to open in December. Food, Beverage & Hospitality Architecture & Spaces 26 Jun 2012 Paramount Pictures Turns to Hotels Paramount Pictures Turns to Hotels Paramount Hotels Hollywood-themed luxury hotels are set to open around the world after a Dubai-based developer secured an exclusive, long-term licensing agreement with US film production company Paramount Pictures. Food, Beverage & Hospitality Advertising & Branding 19 Jun 2012 Clock Tower Hotel, Ghent, Belgium Clock Tower Hotel, Ghent, Belgium Clock Tower Hotel The City of Ghent in Belgium is emerging as a hotbed of creative activity Food, Beverage & Hospitality Architecture & Spaces 13 Jun 2012 Boutique Hotel Summit 2012 Boutique Hotel Summit 2012 Boutique Hotel Summit 2012 The second annual Boutique Hotel Summit, held in London in May, focused on a booming boutique hospitality market that has defied tough economic conditions. Covering the latest trends in marketing, branding and technology, a number of key themes emerged in the panel sessions with experts from across the industry. Stylus reports. Food, Beverage & Hospitality Boutique Hotel Summit 08 Jun 2012 Hotel Brands Look Beyond BRICS Hotel Brands Look Beyond BRICS Hotels - Beyond BRICS UK-based market research company Jones Lang LaSalle Hotels has suggested that 2012 will see a cut-throat race between international hotel chains to expand beyond BRICS (Brazil, Russia, India, China and South Africa) in a search for the next big high-growth markets.  Food, Beverage & Hospitality Hospitality & Service 31 May 2012 IHG Travel Trends Report IHG Travel Trends Report IHG Travel Trends Report InterContinental Hotels Group (IHG) has released the 2012 Travel Trends Report, featuring insights into the travel and lifestyle habits of its consumers worldwide. Food, Beverage & Hospitality Consumer Attitudes 29 May 2012 Hemingway - The Hotelier Hemingway - The Hotelier Hemingway - The Hotel A new brand of hotels will celebrate America’s hard-drinking, tough-talking, women-chasing laureate Ernest Hemingway. Food, Beverage & Hospitality Advertising & Branding 24 May 2012 Starwood Partners with Bentley Starwood Partners with Bentley Starwood Partners Bentley British luxury automobile company Bentley Motors, and international hotel conglomerate Starwood’s luxury chains St. Regis and The Luxury Collection, have collaborated on a number of signature experiences for guests. Food, Beverage & Hospitality Advertising & Branding 08 May 2012 Dusit's Asian Developments Dusit's Asian Developments Dusit's Developments China’s Dusit Devarana Hainian, a unique wellness retreat featuring rare natural hot springs, is scheduled to open in 2013. With 300 rooms, the resort will include more than a dozen crafted spring-water bathing pools. Visitors can also partake in mountain trekking and cycling in the surrounding mountains. Food, Beverage & Hospitality China 04 May 2012 Fasano, Brazil: Luxury in a Hot Climate Fasano, Brazil: Luxury in a Hot Climate Profile: Fasano, Brazil In Brazil, the Fasano name conjures up images of hotels and restaurants conceived with a cinematic luxury in mind – and ultra-sophisticated service at their heart. Quietly expanding in Brazil and Latin America, Stylus speaks to the brand’s patriarch, Rogério Fasano. Food, Beverage & Hospitality Hospitality & Service 01 May 2012 Boutique Hotel Summit Preview 2012 Boutique Hotel Summit Preview 2012 Boutique Hotel Summit Preview A concept first developed back in the1980s and driven by innovative hoteliers such as Ian Schrager, boutique hotels continue to enjoy strong growth worldwide. The sector is the subject of the Boutique Hotel Summit 2012, to be held at Altitude on London’s Millbank on May 21-22.  Food, Beverage & Hospitality Hospitality & Service 01 May 2012 Luxury Culinary Vacations Luxury Culinary Vacations Luxury Culinary Vacations More hotels and resorts are picking up on the growing interest in gastronomy by providing guests with a culinary experience on their next vacation. Food, Beverage & Hospitality Hospitality & Service 30 Apr 2012 India Hotels in Short Supply India Hotels in Short Supply India Hotels: Short Supply According to the World Travel and Tourism Council (WTTC), India is expected to have 1.7 billion international and domestic travellers in 2021 – an increase of more than 900 million on current levels. Food, Beverage & Hospitality Hospitality & Service 27 Apr 2012 Starwood’s Go-To App Starwood’s Go-To App Starwood's Go-To App International hotel company Starwood has launched a new app for its guest reward programme, Starwood Preferred Guest (SPG), to provide a personalised travel experience across all nine of its hotel brands. Food, Beverage & Hospitality Hospitality & Service 18 Apr 2012 Sleeping in the Vineyards Sleeping in the Vineyards Sleeping in the Vineyards Allowing guests to truly immerse themselves in the breathtaking scenery, the Entre Cielos Hotel in the wine-growing region of Mendoza in Argentina has devised a new room concept that enables guests to sleep among the vineyards. Food, Beverage & Hospitality Architecture & Spaces 30 Mar 2012
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