Tiring of retailers’ past-purchase-based assumptions, consumers are seeking real-time, reflexive concepts that personally acknowledge them and what they need in the here and now. From live commerce and ‘haggle tech’, to the evolution of conversational (chatbot) commerce and emotion-oriented personalisation, we reveal how to create satisfyingly agile and meaningful dialogues.
Reflexive Retail: Live, Emotional & On-Demand
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Welcome to Stylus – your window to tomorrow’s most exciting opportunities.
By identifying, analysing and decoding the most important trends from 20 industries, we’ll give you the ideas and insights you need to future-proof your business.