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Brief Published: 10 Jan 2019

CES 2019: Samsung Bots Take On Care, Retail & Air Quality


Samsung took to the stage at CES 2019 to unveil a collection of new robots focused on healthcare, retail and air pollution – the company’s first venture into consumer robotics.

Samsung Bot Care is a healthcare assistant, whose features are particularly geared towards elderly family members. The robot tracks heart rate, respiration and blood pressure, and can monitor the quality of users’ sleep. It can also remind elderly users to take medication and exercise, and sync with Internet of Things sensors that detect falls. In the event of a fall, the robot will come to the user’s location and connect them with family, friends or emergency services.

We’re seeing an increasing focus on empathetic tech solutions that connect older family members with distant relatives. For more on this emerging field, see Crafting Modern Connections, part of our Kinship Economy Macro Trend.

Samsung Bot Care is aimed at the elderly healthcare market
Samsung Bot Retail streamlines the purchase process

Meanwhile, Bot Retail targets the growing retail robotics sector, where brands such as KLM and China Construction Bank are already experimenting with customer service bots. Samsung’s offering is a mobile robot that can give users directions, display products and accept contactless payments, as well as deliver products such as food and drink to the customer. For more on how robots are transforming retail, see our coverage of Tech. 2018.

Samsung also presented Bot Air – an air quality monitor that syncs with smart home sensors to track pollution levels and works as an air purifier. As we’ve reported on in New Metropolitans, part of our Smart Cities macro trend, air quality is an increasing area of concern for urban consumers.

Stylus will be covering all the latest developments from CES 2019 on The Brief – watch out for our full report on January 23. For more insights, see our CES 2019 Trends Preview.