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Client Services Associate 

Location: USA 🇺🇸

How to apply: Please submit your application with CV and either covering letter or video introducing yourself and why you are suited to the role. 

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Stylus is a leading consumer trends and innovation research company with offices in London, New York, Australia, Brazil and Japan. We're seeking a Client Services Associate to be responsible for supporting Stylus trends intelligence in the way it grows, renews and serves clients. If you are interested in helping brands grow by understanding the future consumer landscape, we'd love to hear from you.

Key Responsibilities 

  • Curate Stylus content and prepare reports based on client requests
  • Track client activity and engagement on Stylus’ internal CRM tools
  • Update and maintain user lists
  • Analyse client usage
  • Deliver site overviews
  • Administer subscriber changes
  • Research Stylus content and prepare reports based on client content requests
  • Proactively interact with new client contacts
  • Prepare weekly and monthly pipeline and forecast reports

Desired skills 

  • 1-2 years’ experience in a related role ideally gained on an accounts team, with an agency
  • Excellent verbal, and written skills
  • Superior oral communication skills and engaging presentation skills
  • Demonstrable interest in innovation and trends in the creative consumer industries
  • A background and strong on-going interest in marketing, brand and design related disciplines
  • A high degree of professionalism and organizational skills
  • A high degree of intellectual curiosity; the ability to take disparate reports and create an engaging story for a client
  • Ability to develop knowledge on Stylus content to expert level

Stylus recognises the impact an inclusive workforce has on driving innovation. We are committed to nurturing a team that is representative of all sections of society, and for each employee to feel respected, regardless of differences in race, religion, sexual orientation, gender identity or expression, disability status, protected veteran status, age and ethnic background, as well as differences in lifestyle and experience.