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Delivering With ‘Delegation Retail’

The tide is turning on busyness as a badge of honour (see Beyond Burnout), elevating ‘do it for me’ retail services that outsource consumer tasks – preferably while making some money on the side. From resale listers to flat-pack assemblers, we spotlight the new-gen ‘concierge commerce’ initiatives tapping a high-maintenance, low-patience mindset.

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