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Brief Published: 17 Sep 2019

Hilton’s Millennial Business Traveller Report 2019

Millennial business travellers

Global hotel chain Hilton Hotels & Resorts has released a report detailing the habits and motivations of millennial business travellers aged 23-35. Stylus highlights the key findings.

  • Lone Rangers: Seventy-three per cent of millennial business travellers say they enjoy spending their downtime alone while on a work trip. Vera Manoukian, senior vice-president and global head of Hilton Hotels & Resorts, says: "We've all had overscheduled business trips – with meetings from 9am to 5pm and social obligations for the rest of the evening – and the result is pure exhaustion. We applaud this next generation of travellers for highlighting a tension point many of us have dealt with for years."

  • Diverse Downtime: Seventy per cent of these travellers say they like to eat at local restaurants during this time. Fifty-six per cent like to explore the neighbourhood/city, 56% enjoy sleeping/relaxing, 35% opt to work out, and 38% choose to unwind in the hotel lobby.

  • Inspiring Workspaces: Millennials require inspiring workspaces when they travel, with 63% saying they prefer a buzzy, social environment, 92% craving natural light, and 80% feeling more productive in colourful meeting rooms. Meanwhile, 82% prefer meeting spaces with advanced, intuitive technology beyond basic wi-fi.

For more on the future of agile working and the needs of the digital nomad, read Tomorrow's Wandering Workers, part of our Macro Trend The Work/Life Revolution.