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Brief Published: 9 Mar 2020

Lush Invites Public to Wash Hands In-Store

British ethical beauty retailer Lush is encouraging people to wash their hands for free in its stores, in a bid to help stop the spread of the coronavirus.


The UK government has flagged hand washing as an effective way to stop the coronavirus and other illnesses spreading. Lush is badging the offer as a public service via posters displayed in store windows.

"The simplest thing you can do to not get a virus is to regularly wash your hands," said Lush's chief executive, Mark Constantine. "So we're saying people can come in off the street and wash their hands in our place. We've got loads of soap and plenty of hot water. If people just get into the habit of washing their hands properly, it will make a dramatic difference to public health."

The retailer acknowledged that sales and footfall in Italy and in Asian markets including Hong Kong, Japan and Korea had been hit sharply by the effects of the coronavirus.