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Retail

Roaming Retail

Over-extended, time-poor and always on the go, the modern consumer is almost constantly in-transit – roaming between home, work and a legion of stages in between. Hyper-connectivity and fluid, trackable interchanges that allow brand-consumer conversations to last for weeks, or even months, are therefore now key.

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Published:
26 Sep 2014
BY: Katie Baron & Marta Podeszwa
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Adidas Sneaker Reservation App Reservation App Wows Adidas Fans The huge crowds at highly anticipated sneaker releases may highlight growing demand in the market, but lengthy waiting times and fans being left empty-handed are creating negative customer experiences. In a move to address these issues, German sports giant Adidas has launched Adidas Confirmed – a product reservation app for iOS and Android phones.
Retail
Digital Commerce
19 Feb 2015
Virtual Valentine's 2015
Virtual Valentine's 2015 Virtual Valentine's 2015 No longer sated by windows full of love hearts, digital-era consumers expect Valentine's Day to come with a virtual slant. From wittily editorialised branded content and shoppable catalogues to sales pushed via social media, we track the most innovative, inspiring and useful online initiatives.
Retail
Digital Commerce
13 Feb 2015
Retail City Guide: NYC, February 2015
Retail City Guide: NYC, February 2015 Retail City Guide: NYC, Feb 2015 Triggered by the new fashion season, February in New York welcomes an overhauled Dover Street Market, plus a wave of standalone store debuts from international brands. Key visual hotspots include an immersive installation challenging perceptions of space, and a photo-odyssey into the world of catwalk shows. We deliver the highlights.
Retail
Retail City Guides
03 Feb 2015
Retail Footwear Focus
Retail Footwear Focus Retail Footwear Focus Smart brands are capitalising on the footwear boom with fresh selling strategies – in-store and online. From specialist sneaker stores courting the athleisure opportunity, to virtual-fit solutions reducing online returns, we highlight the key retail tactics.
Retail
Store Concepts
30 Jan 2015
Direct Selling Update: Avon Store
Direct Selling Update: Avon Store Direct Selling Update: Avon Store US beauty brand Avon – best known for direct selling via one-to-one demos or social events – has opened its first bricks-and-mortar location in the Zlote Tarasy shopping mall in Warsaw, Poland. The move is a bid to expand its brand reach with a fresh touchpoint, and one that crucially allows consumers to test products before purchase.
Retail
Store Concepts
08 Jan 2015
Retail City Guide: NYC, January 2015
Retail City Guide: NYC, January 2015 Retail City Guide: NYC, Jan '15 The New Year in New York brings a stream of unusual retail and hospitality destinations, including a mustard-only store and a Korean rooftop spa, as well as a continued influx of luxury flagships. Post-holiday exhibitions aptly investigate the themes of throwaway consumer culture, originality, and counterfeiting.
Retail
Retail City Guides
06 Jan 2015
PowaTag Powers Shoppable Ads
PowaTag Powers Shoppable Ads Shoppable Billboard Ads US men's underwear label 2(x)ist is targeting commuters in New York's heavy footfall hotspots during the holiday period with shoppable ads on billboards and bus shelters.
Retail
Digital Commerce
30 Dec 2014
Amazon Launches High-Speed Delivery
Amazon Launches High-Speed Delivery Amazon Launches High-Speed Delivery US e-tail giant Amazon is building on its reputation for convenience-focused retail with the launch of a one-hour delivery option for members of its Prime shipping service who live in New York.
Retail
Hospitality & Service
23 Dec 2014
Pen Store: Scandi Retail-Work Hub
Pen Store: Scandi Retail-Work Hub Pen Store: Scandi Retail-Work Hub Swedish stationary brand and pen specialist Pen Store has unveiled a new, community-centric flagship in Stockholm's hip Södermalm district that doubles as a creative hub for local artists and designers.
Retail
Hospitality & Service
19 Dec 2014
Durex Delivers Dual-Screen Ad
Durex Delivers Dual-Screen Ad Durex Delivers Dual-Screen Ad A month after the release of Honda's Civic Type R ad, UK condom brand Durex is using second-screen tech in a new campaign to show alternative viewpoints.
Media & Marketing
Advertising & Branding
17 Dec 2014
2015: Look Ahead - Retail
2015: Look Ahead - Retail 2015: Retail In 2015, we'll be looking to build on our 2014 analyses of how brands can meld and manipulate the wider worlds of tech, content and social media to deliver more satisfying retail experiences (both physical and digital) – digging deeper into the changing shape of consumer culture, and the advanced technologies hitting the horizon.

Continuing our unique, behind-the-scenes discussions with tech-preneurs, architects, brand directors, content creators, sociologists and other specialists, expect a nuanced exploration of retail grounded in fluid exchanges, trans-brand hook-ups and community connections – all leveraged by our inclusion on London College of Fashion's newly launched Digital Fashion Think-Tank Advisory Board.
Retail
Overview
16 Dec 2014
Holiday Pop-Ups 2014
Holiday Pop-Ups 2014 Holiday Pop-Ups 2014 With the digital era necessitating that smart brands spread themselves across multiple touchpoints, it's no surprise that 2014 saw a considerable surge in imaginative physical pop-up stores – with many designed to drive cross-channel traffic. Philanthropic ventures and commuter-focused concepts also emerged strongly. We select the best.
Retail
Store Concepts
09 Dec 2014
Victoria’s Secret In-App Chat Feature
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Retail
Digital Commerce
05 Dec 2014
Urban Decay Beauty Flagship
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Retail
Store Concepts
01 Dec 2014
R. Minkoff: Hyper-Connected Store
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Retail
Store Concepts
27 Nov 2014
Image-Recognition E-Tail Apps
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Retail
Digital Commerce
25 Nov 2014
New York’s Free Wi-Fi Hubs
New York’s Free Wi-Fi Hubs New York’s Free Wi-Fi Hubs Old payphones in New York City will soon be converted into free public wi-fi hubs, thanks to a new initiative from the city's authorities.
Consumer Lifestyle
Community & Education
21 Nov 2014
Marc Jacobs Monetises Instagram
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Retail
Digital Commerce
18 Nov 2014
Bene Rialto Backs Encounter Culture
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Retail
Hospitality & Service
10 Nov 2014
Retail City Guide: London November 2014
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Retail
Retail City Guides
07 Nov 2014
Click-&-Collect Ready Meals
Click-&-Collect Ready Meals Click-&-Collect Ready Meals UK premium ready meal retailer Cook has launched a new click and collect service, allowing customers to place their order online and collect from a local store two hours later.
Food, Beverage & Hospitality
Retail
03 Nov 2014
Future Service
Future Service Future Service Today's discerning guest expects an unprecedented level of bespoke and wrap-around service. In response, future-thinking hospitality operators are reframing the service landscape to suit modern mindsets and expectations.
Food, Beverage & Hospitality
Insight & Innovation
29 Oct 2014
Bloomingdale’s: Big Omni-Reboot
Bloomingdale’s: Big Omni-Reboot Bloomingdale’s CA: Big Omni-Reboot Bloomingdale's Palo Alto location in California has just become its most technologically advanced, thanks to a series of renovations conceived to create a more compellingly connected, digi-physical retail experience. Interactive touchscreens, ultra-connected staff, and next-gen delivery tools have all been implemented by the upscale department store in a bid to stay relevant to the locale's tech-smart Silicon Valley clientele.
Retail
Store Concepts
27 Oct 2014
High-Speed Hotel Retail, Amsterdam
High-Speed Hotel Retail, Amsterdam High-Speed Hotel Retail, Amsterdam Boutique hotel The Dylan in Amsterdam has added a high-end shopping concierge service to its roster of guest amenities, enabling time-poor guests to have items delivered to their rooms within an hour.
Retail
Hospitality & Service
24 Oct 2014
Fashion Week S/S 15: Social Media & Tech
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Fashion
Womenswear
21 Oct 2014
Virtual-Fit Tech for Fashion, 2014
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Retail
Digital Commerce
17 Oct 2014
Hyundai's Tech-Fuelled Showroom
Hyundai's Tech-Fuelled Showroom Hyundai's Tech-Fuelled Showroom Revamping the traditional car showroom experience with more than a small nod toward tech-savvy car buyers, South Korean car manufacturer Hyundai is set to open a digitally enhanced showroom at Bluewater shopping centre in the UK.
Retail
Store Concepts
15 Oct 2014
World Retail Congress Paris 2014
World Retail Congress Paris 2014 World Retail Congress Paris 2014 The 2014 World Retail Congress in Paris (September 29 to October 1) united industry leaders in discussion of how disruptive forces are shaping the future of retail, including presenting new opportunities. From impatient millennials demanding less-effort initiatives, to navigating the consumer's collective voice on social media, we spotlight the key learnings.
Retail
Business & Industry
09 Oct 2014
Matcha To Go: Tea in Transit
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Retail
Hospitality & Service
02 Oct 2014
Selling Scent
Selling Scent Selling Scent From hyper-sensory store spaces to online platforms using algorithms to predict preferences, we analyse a new wave of alluring strategies devised to sell scent.
Retail
Store Concepts
09 Sep 2014
The Living Workspace
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Product Design
Architecture & Spaces
05 Sep 2014
Carolina Herrera: Bespoke VIP App
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Retail
Digital Commerce
26 Aug 2014
Normal: Custom 3D-Printed Retail
Normal: Custom 3D-Printed Retail Normal: Custom 3D-Printed Retail Truly a one-stop shop, New York-based tech start-up Normal has launched a 3D-printed custom ear-bud company within a headquarters-cum-factory retail space in Manhattan.
Retail
Store Concepts
18 Aug 2014
Battling Busyness
Battling Busyness Battling Busyness Consumers have a constant feeling of busyness, whether from work, family responsibilities, social activities or the constant feed of information and interaction from their digital devices. It seems that leisure is no longer a status symbol – busyness is.
Consumer Lifestyle
Consumer Attitudes
18 Aug 2014
Mini Packaging for Flexible Shoes
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Product Design
Packaging
01 Aug 2014
Levi’s Commuter Workspace
Levi’s Commuter Workspace Levi’s Commuter Workspace US clothing retailer Levi’s has opened a pop-up commuter workspace in the hip New York district of Brooklyn to celebrate the launch of its new cycling apparel line, the self-dubbed ‘Commuter Collection’.
Retail
Store Concepts
28 Jul 2014
Packaging Futures: Media-Enhanced
Packaging Futures: Media-Enhanced Packaging Futures: Media-Enhanced Easy-to-integrate media technologies are making packaging a new front line for advertising. From product demos to TV ads, we examine how media-enhanced packs can drive a holistic brand strategy – spanning online, on-shelf and at-home.
Product Design
Packaging Futures
21 Jul 2014
Packaging Futures
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Product Design
Packaging
21 Jul 2014
Packaging Futures: Sensory
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Product Design
Packaging Futures
21 Jul 2014
Packaging Futures: Sustainability
Packaging Futures: Sustainability Packaging Futures: Sustainability Growing consumer consciousness means sustainable packaging is entering the mainstream. Big brands are engaging with ethical and environmental ideals to create zero-waste packaging, rethink their manufacturing processes, and reinvent products entirely.  
Product Design
Packaging
21 Jul 2014
Packaging Futures: Colour & Graphics
Packaging Futures: Colour & Graphics Packaging Futures: Colour & Graphic A shift away from hyperrealistic product imagery prevails as brands look to represent the emotional sensations their goods evoke. Past reliance on dominant logos is replaced by more abstract approaches to brand strategy – from intense colour, to pared-back monograms.
Product Design
Packaging Futures
21 Jul 2014
Sales-Boosting Beacons: Targeted Mobile Marketing
Sales-Boosting Beacons: Targeted Mobile Marketing Sales-Boosting Beacons An advanced breed of low-energy Bluetooth beacon technologies is bringing targeted ads, offers and special services direct to shoppers' mobile devices as they browse. We highlight the beacon tech using real-time, geo-aware and tailored purchase prompts to boost conversions and spur loyalty.
Retail
Advertising & Branding
27 Jun 2014
Confection Destinations
Confection Destinations Confection Destinations Echoing the cosmetics industry, the confectionery sector is booming thanks to a recessionary appetite for small indulgences that won’t break the bank. From boutique patisseries to candy kitchens, we track the changing shape and strategic thinking behind an inspiring new wave of retail spaces.
Retail
Store Concepts
17 Jun 2014
Baby Food Grows Up
Baby Food Grows Up Baby Food Grows Up Echoing trends seen across wider food categories, pint-sized consumers are now being offered a range of premium, health-boosting, sustainable and ethnically influenced edibles.
Food, Beverage & Hospitality
Product Innovation
10 Jun 2014
The Dieline Packaging Conference, 2014
The Dieline Packaging Conference, 2014 Dieline Packaging Conference, 2014 Integrated into the How Design Live conference in Boston, celebrated online packaging forum The Dieline's annual summit provides a unique glimpse into the practice of some of the world's leading packaging designers. We chart the key themes and this year's show winners.
Retail
Packaging & Graphics
29 May 2014
Luxe Pack New York, 2014
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Retail
Packaging & Graphics
27 May 2014
Luxury Online for Millennials
Luxury Online for Millennials Luxury Online for Millennials Digitally savvy millennials will soon outstrip other demographics when it comes to buying luxury goods, making them an audience that premium retailers must embrace. From enabling self-promotion to mobile-friendly formats, we review key digital strategies for enticing young and future luxury consumers.
Retail
Digital Commerce
09 May 2014
Cosmoprof Woldwide 2014
Cosmoprof Woldwide 2014 Cosmoprof Woldwide 2014 The 47th edition of Cosmoprof saw 2,450 exhibitors from 69 countries showcase skincare, haircare, bodycare and cosmetics that highlighted the emergence of new beauty staples and packaging design. Stylus rounds up the highlights.
Beauty
Cosmoprof 2014
24 Apr 2014
The Austerity Opportunity
The Austerity Opportunity The Austerity Opportunity An extended period of austerity is showing small but significant signs of abating in some Western economies, while entering a third/fourth wave in others. But what will be the lasting effect of this austerity era on consumer mindsets?
Trend Reports
The Austerity Opportunity
06 Feb 2014
Inconspicuous Consumption
Inconspicuous Consumption Inconspicuous Consumption A prolonged period of austerity in Europe and the US has triggered significant changes in consumer attitudes, with important implications for retailers. We review four key shifts – inconspicuous consumption, purchasing in portions, brands as enablers, mindful shopping – and how brands can exploit them. 
Retail
The Austerity Opportunity
06 Feb 2014
Innovations in Airport Retailing
Innovations in Airport Retailing Innovations in Airport Retailing Consumers are spending more money in airports than ever before, transforming terminals into strategic hotspots for retailers at every level of the market. We spotlight the services, formats and tech tools that brands should deploy to capture consumers in transit.
Retail
Store Concepts
24 Jan 2014
Super-Luxe Snacking
Super-Luxe Snacking Super-Luxe Snacking As snacking evolves into a standalone dining occasion, smart brands are developing nutritious meal substitutes that incorporate luxury ingredients, while challenging what indulgence means for this sector.    
Food, Beverage & Hospitality
Product Innovation
21 Jan 2014
International CES 2014: MiniDrone
International CES 2014: MiniDrone International CES 2014: MiniDrone French tech firm Parrot has unveiled a miniature version of its AR.Drone 2.0 at the International Consumer Electronics Show in Las Vegas as part of a wider move into the toy market.
Consumer Lifestyle
Science & Technology
10 Jan 2014
Fast-Moving Premium Consumption
Fast-Moving Premium Consumption Fast-Moving Premium Consumption Fast-moving premium consumers ­­(FMPCs) – who desire ease and convenience, but not at the expense of luxury or quality – are driving demand for upgraded food products and services from brands and retailers.
Food, Beverage & Hospitality
Future of Food
26 Nov 2013
L’Oreal’s Intelligent Subway Vending, NYC
L’Oreal’s Intelligent Subway Vending, NYC Intelligent Subway Vending, NYC French beauty brand L’Oreal Paris and New York City Subway have unveiled the Intelligent Color Experience – a customisation concept enticingly billed as the subway’s first ever intelligent vending experience. 
Retail
Digital Commerce
13 Nov 2013
Pop-Ups Round-Up, NYC
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Retail
Store Concepts
28 Oct 2013
Consumer Loyalty: Rethinking the Rewards System
Consumer Loyalty: Rethinking the Rewards System Consumer Loyalty An austere economic climate has prompted many consumers to develop more promiscuous spending habits, spurring brands to rethink their loyalty programmes. The time is ripe for new engagement strategies, including homing in on demographics and ethically driven behaviours.
Retail
Advertising & Branding
04 Oct 2013
Grocery E-Commerce: Online Retail's Next Frontier
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Food, Beverage & Hospitality
Retail
24 Sep 2013
Innovations in Wayfinding
Innovations in Wayfinding Innovations in Wayfinding The ubiquity of mobile devices and their capacity for aiding navigation is changing the game for in-store wayfinding – and creating a more cohesive in-store marketing experience to boot.
Retail
Digital Commerce
10 Sep 2013
Double-Duty Packaging
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Retail
Packaging & Graphics
03 Sep 2013
Collaborations: Beyond the Shop Floor
Collaborations: Beyond the Shop Floor Trans-Industry Collaborations Trans-industry partnerships are crucial for brands aiming to stretch their retail potential that extra mile. Looking beyond the shop floor and focusing on the hospitality and lifestyle industries industries, we analyse the initiatives allowing consumers to buy products as they experience them.
Retail
Anywhere Retailing
23 Aug 2013
Out-of-Hours Shopping
Out-of-Hours Shopping Out-of-Hours Shopping New tech-fuelled service initiatives and mobile apps are adding an extra layer to the retail experience, allowing consumers to purchase regardless of the time or location.
Retail
Anywhere Retailing
02 Aug 2013
Anywhere Retailing
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Retail
Anywhere Retailing
Updated 17 Jul 2013
The Social Sell
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Retail
Anywhere Retailing
12 Jul 2013
Nomadic Retail
Nomadic Retail Nomadic Retail From drive-thru pop-ups to commuter stores, nomadic retailing is more relevant than ever. It remains a potent way to reach audiences beyond retail’s traditional epicentres, catch consumers on the go, and provide physical touchpoints for online platforms.
Retail
Anywhere Retailing
12 Jul 2013
Shape-Shifting Packaging
Shape-Shifting Packaging Shape-Shifting Packaging In a bid to reduce landfill waste, new packaging solutions – such as edible, dissolvable and transformative wrappings – are being adopted by adaptive and sustainably minded brands.
Food, Beverage & Hospitality
Packaging & Graphics
24 Jun 2013
The Internet of Things
The Internet of Things The Internet of Things If the Internet of Things is to become a reality, interconnected devices will need to integrate seamlessly into consumers’ daily lives and offer them tangible, relevant services and experiences. We look at potential brand opportunities that arise from the merging of the digital and the everyday.
Media & Marketing
Thinking Digitally
23 May 2013
Click + Collect Retail Hits the Luxury Sector
Click + Collect Retail Hits the Luxury Sector Click + Collect Hits Luxury Sector London department store Selfridges has become the latest, and somewhat unlikely, retail brand to adopt a ‘click and collect’ shopping service.
Retail
Digital Commerce
09 May 2013
SXSWi: Internet of Things
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Consumer Lifestyle
Science & Technology
12 Mar 2013
E-Tail Gets a Physical Presence
E-Tail Gets a Physical Presence Etail's Physical Presence Multi-channel retailing isn’t just about giving bricks-and-mortar brands an e-commerce outlet. E-tailers must adapt, too. We chart how and why droves of previously online-only brands are adding a physical, high-street presence to their digital empires.
Retail
Digital Commerce
05 Mar 2013
Dawn of the Drone
Dawn of the Drone Dawn of the Drone Generally associated with military operations, self-piloting drones are making incursions into industry and journalism. Stylus investigates.
Consumer Lifestyle
Science & Technology
10 Dec 2012
Café Culture
Café Culture Café Culture No longer just culinary pit stops, cafés across the globe are morphing into consumer hotspots for work, play and community connections. From London to Hainan, cycling cafes to networking hubs, Stylus charts the trends fuelling the genre.
Retail
Hospitality & Service
09 Nov 2012
Packaging to Survive Modern Life
Packaging to Survive Modern Life Packaging for Modern Life Busy consumers are increasingly responding to products and packaging solutions that simplify their fast-moving, changeable lifestyles. To meet their needs, perceptive brands are pioneering packaging innovations that include one-handed functionality, micro-doses and self-heating capabilities. Stylus spotlights the market-leaders. 
Retail
Packaging & Graphics
05 Jun 2012
New Airport Design: Spaces to Romance the Traveller
New Airport Design: Spaces to Romance the Traveller New Airport Design As the airport industry evolves into an increasingly competitive arena, the role of spatial designers has never been more vital to providing a winning edge. Stylus highlights the contemporary designs breaking the traditional airport mould – including intimate airline lounges, wow-factor terminals and sonic landscaping.
Consumer Lifestyle
Transport
10 May 2012
Compact Stores
Compact Stores Compact Stores Compact stores – cubbyhole-sized spaces that are being transformed into phenomenal retail locations – are perhaps a reaction to the domino effect of fluctuating global economies and empty store shells. With dimensions being their only limitation, creative solutions and innovative display units are being constructed to fill these pocketsize stores.
Retail
Store Concepts
06 May 2011
Going Micro: The Art and Science of Designing Small Spaces
Going Micro: The Art and Science of Designing Small Spaces Going Micro: Small Spaces As a swelling population starts to put serious pressure on real estate, a number of architects (and artists) are responding by pioneering efficient yet ultra-comfortable spaces that merge creativity with ergonomics. Their experimental blueprints for the automotive, residential and hospitality industries are delivering an inspiring vista into the future of small-scale living.
Consumer Lifestyle
Consumer Attitudes
23 Feb 2011
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