Omni-era communications and the demise of the traditional nine-to-five are necessitating flexibility both on the sales floor and behind the scenes. Featuring roving retail innovations, reimagined brand academies, zeitgeist-tapping shop tech, ‘bring your own’ digital concepts, AI-assisted ‘clienteling’ and the prospect of ‘codified flex-perts’, we share our blueprint for future brand success.
Tech-Flex: Retail’s Omni-Era Workforce
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