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Brief Published: 30 Oct 2015

Smart Hotel Promotes Personalisation

Hotel Schani

Hoping to combine Viennese tradition with modernity, the Hotel Schani in Vienna is a smart hotel for modern, international travellers. 

Personalisation is key to the guest experience. Visitors can book their desired room using the hotel’s dedicated bookings app and they can also select the exact configuration of their chosen room, opting for a garden or street view, a duplex, as well as specifying proximity to an elevator. 

When the room is ready to be inhabited, a notification is sent to guests via the app. Meanwhile, mobile check-in and smartphone room key facilities provide further ease for time-pressed visitors.

The lobby offers a zone for guests and locals to rent workspaces, creating a dual-purpose hub that provides a useful service to the local community.

For more on tech-enhanced hotels, see High-Tech Hospitality. For more on smart hoteliers developing dynamic areas for working and socialising, see Transformative Hotels

See our hospitality-focused Industry Trend Future Service for a deeper look at trends across the hospitality domain.