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Retail

Aftercare Commerce: The Post-Purchase Opportunity

Retailers are expanding the consumer experience with in-store services focusing on product aftercare and preservation. These range from shop-in-shop repair clinics and sneaker-cleaning boutiques, to care demos that cultivate fandoms and educate consumers on conscious post-purchase behaviour. We spotlight the best in aftercare commerce.

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18 Jan 2018
BY: Stefanie Dorfer
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