The 2019 edition of UK conference Retail Week Live (March 27-28) focused on strategising for a ‘post-channel’ age, where agility, trust and collaboration were pitched as essential to outpacing technological disruption. Institutional kindness, interactivity, engaging communities of sellers and the reinvention of legacy retail topped the agenda. Here are the highlights.
Retail Week Live 2019: Post-Channel Reinvention
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