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Brief Published: 11 Sep 2018

Shoppable Video: Making it Easier for Retailers


British shoppable video specialist Smartzer is to launch a self-service brand tool in Q1 2019 described as a digital dashboard powered by machine learning. It will consolidate all social media metrics regarding how a user’s content is performing – views, deeper engagement, full transactions – allowing quick assessment as to which channels are best.

The streamlining will likely dispense with the often-lengthy process of communicating individually with multiple media platforms. “The end goal is that brands will be able to apportion budget immediately, seeding their content out to whichever platform that’s working right then,” says founder Karoline Gross. “With so much more content, there’s never been a greater need for control."  

Smartzer, which predominantly works with fashion and lifestyle brands, is also taking shoppable content into physical locations via large touchscreens. The move will beef up the kind of brand films that have been playing in-store for years, but were bereft of interaction or follow-through regarding product information or actual shopping.

To coincide with London Fashion Week this September, the company is working with a leading London department store (to be announced soon), creating shoppable films for display on all floors. It’s hoped this will deliver the kind of sales hikes Smartzer’s experienced by placing shoppable videos on brands’ websites. On average, it reports a 20% uplift in comparison to using videos with featured products sat in a static row below.

Visitors will be able to stop the films instantly to see more details or buy from them on-screen. They will also be able to use a scanner code, tapping their smartphones onto NFC-enabled hot spots on-screen to buy or save items to a wish list.