US non-profit organisation Open Mind’s Question Box initiative provides answers to everyday questions for people affected by illiteracy, language and technical barriers in areas of India and Uganda. Topics covered include health, education and business.
Open Mind is installing Question Boxes in hard-to-reach areas. Each contains a free telephone line connected to a live operator who will answer questions (with the aid of web searches), providing information for remote communities without internet access.
The project was conceived as a way of overcoming the scarcity and expense of internet connections in rural areas. Open Mind eventually aims to allow communities to access the hotline via text message.
Read more about how communication technolgies are being leveraged as a platform for generating awareness of health issues in developing countires in the report Mobile Health: Connecting the Developing World.