We use cookies to give you the best personal experience on our website. If you continue to use our site without changing your cookie settings, you agree we may place these cookies on your device. You can change your cookie settings at any time but if you do , you may lose some functionality on our website . More information can be found in our privacy policy.
Please provide more information.
Stylus no longer supports Internet Explorer 7, 8 or 9. Please upgrade to IE 11, Chrome, Safari, Firefox or Edge. This will ensure you have the best possible experience on the site.
Brief Published: 5 Oct 2011

Marks & Spencer Revamp


British high-street staple Marks & Spencer has unveiled the first of its revamped stores in a £600m ($939m) project to overhaul its image, focusing on radically refreshed store layouts, new clothing and homeware lines, and the establishment of luxury M&S food halls.

The debut store, in the upscale area of Kensington, features the addition of a deli, bakery and international food brands in the food hall, aligning it more with the grocery-style offerings of US food giant Wholefoods Market.

New collections designed in partnership with UK retailer The Conran Shop (which will form 30% of M&S’s homewares products) will also take centre stage. Fashion will be more clearly divided up, according to sub-brand, and boast a more fashion-forward merchandising push.

Marc Bolland, chief executive of M&S, who spearheaded the project, says the new plans will make stores “more attractive, easier to navigate, and easier to find brands”.

M&S will open 14 more pilot stores from October 13, with plans to have refurbished up to 100 stores by March 2012. It aims to finish the remaining 500 by mid-2013. Each store will vary in stock and layout depending on the affluence, age and ethnicity of the local community.

Marks & Spencer