2017 was a rollercoaster of retail upheaval – with major sea changes in the form of live commerce, communal digital, empathetic engagement and dexterous physical formats. For 2018, anticipate a shift towards softer selling techniques, emotion-attuned engagement, and luxury built on the satisfaction of endurance.
2018: Look Ahead – Retail
Existing user login
Not a member?
Welcome to Stylus – your window to tomorrow’s most exciting opportunities.
By identifying, analysing and decoding the most important trends from 20 industries, we’ll give you the ideas and insights you need to future-proof your business.