Terms & Conditions


These Terms and Conditions, the Licence Terms set out in Schedule 1 and the Order (together “the” or “this” “Agreement") are a legal agreement between Stylus Media Group Limited (“Stylus” or “us”, “we” “our” etc. ) and the organisation, firm, company or individual on behalf of which these Terms and Conditions have been agreed to by signing an Order issued by Stylus or by accessing the Site (the “Subscriber” or “you” “your” etc. ). The individual signing the Order, or accessing the Site confirms that he or she is authorised to agree to this Agreement on behalf of the Subscriber.

This Agreement applies to any services, content or information which we supply or make available to you from the Site.  Please read this Agreement carefully before using our Site or ordering any subscription from it. You should understand that by using our Site or ordering any of our Services, you agree to be bound by this Agreement.

Each individual who accesses our Site also agrees to this Agreement in his or her capacity as an Authorised User or guest (where he or she is not an Authorised User).


1. Definitions

The following words and expressions shall have the following meanings in this Agreement:

Authorised User” means any person who has been given a User ID by or at the request of the Subscriber;

Commencement Date” means the date upon which Services commence as specified on the Order;

Force Majeure Event” has the meaning shown in Clause 7.1;

Licence Terms” means the terms and conditions for use of our Site as set out in Schedule 1 or as subsequently amended;

“Materials” has the meaning shown in Section 4.1 of Schedule 1;

“Order” means a purchase order produced by Stylus and provided to the Subscriber detailing the Services to be provided by Stylus to the Subscriber;

“Site” means the Stylus website at www.stylus.com

Stylus Services”, “Services” or “our Services” means the content, materials and information made available from the Stylus Site or delivered in accordance with an advisory project from time to time;

Subscription Fee” means the subscription fee as stated on the Order or in accordance with Clause 4.5 in respect of any Renewal Term;

References to Clause numbers are to clause numbers in these Membership Terms and Conditions, references to Section numbers are to section numbers in Schedule 1 of these Membership Terms and Conditions.


2. Licence

2.1           There will be no obligation for us to supply you with any Services or provide you with access to the Services until we have received the full Subscription Fee from you. 

2.2           In return for your paying the Subscription Fee, Stylus grants you the right for your Authorised Users to use and access the Stylus Services upon the terms and provisions of this Agreement.

2.3           Either Stylus or the Subscriber (at Stylus’s discretion) shall allocate a User ID for each Authorised User to access the Stylus Site.

2.4           These Terms and Conditions apply to the Agreement to the exclusion of any other terms that you may seek to impose or incorporate in any purchase order, or which are implied by trade, custom, practice or course of dealing.


3. Your Warranties And Obligations

3.1           You warrant and confirm that all information provided to us by email or otherwise in writing is true and accurate and you undertake to notify us immediately and, in any event within seven days, if any of that information changes. 

3.2           All User IDs are personal to the Authorised User for which they have been issued only and should not be transferred.  Each Authorised User is only entitled to one username and password and may only access the Services using their Subscribers corporate email address.  You agree that all User IDs will be kept confidential and must not be disclosed to any third party.  You are responsible for any use or misuse of any User ID and you will report to us any suspected misuse immediately.

3.3           You agree to and must comply with the Licence Terms (set out in Schedule 1). 

3.4           You are responsible for the compliance by your Authorised Users with the terms and provisions of this Agreement and any breach by any Authorised User of the terms and provisions of this Agreement shall be considered a breach by you. You agree to put in place appropriate processes and procedures in order to monitor compliance with this Agreement by your Authorised Users.

3.5           You agree to notify us immediately if you become aware of any breach by any Authorised User of this Agreement

3.6           You agree to indemnify us and keep us indemnified in respect of any losses, costs, charges and liabilities which we may suffer or incur by virtue of any breach by you or any of your Authorised Users of Section 4 Schedule 1 of this Agreement

3.7           You agree to notify us immediately if you become aware of any infringement or potential infringement of any intellectual property rights in the Stylus Services.


4. Fees And Payment And Term And Termination

4.1           You agree to pay us the Subscription Fee annually in advance of the Commencement Date and each anniversary of it.  The Subscription Fee is non-refundable. 

4.2           Invoices for the Subscription Fee will be submitted to the Subscriber annually in advance to the address you have provided to us and are payable immediately upon receipt. All payments required by this Agreement are stated exclusive of all taxes, duties, levies, imposts, fines or similar governmental assessments, including sales and use taxes, value-added taxes (“VAT”) goods and service taxes (“GST), excise, business, service and similar transactional taxes imposed by any jurisdiction and the interest and penalties thereon (collectively “Taxes”). The Customer will be responsible for and bear Taxes associated with the purchase of, payment for, access to or use of the Services. Taxes shall not be deducted from the payments to us, except as required in law in which case, the Customer shall increase the amount payable as necessary so that after making all required deductions and withholdings, Stylus receives and retains (free from any Tax liability) an amount equal to the amount it would have received had no such deductions or withholdings been made. Each Party is responsible for and shall bear Taxes imposed on its net income.

4.3           Without prejudice to any other rights to remedies which we may have, if you fail to make a payment on time:

4.3.1               we may suspend all access to the Services;

4.3.2               you shall be liable for (and will pay to us on demand) any costs of collection which Stylus incurs including, without limitation, any legal fees in recovering the sums not paid on time.

4.4           The contract between us on the terms of this Agreement shall come into effect upon the earliest to occur of your signature of the Order or your accessing the Site and shall continue for a period of twelve months from the Commencement Date and after that for additional consecutive periods of twelve months with effect from each anniversary of the Commencement Date thereafter (“Renewal Term”) unless and until this Agreement is terminated earlier in accordance with any of its other provisions.

4.5           Either party may terminate this Agreement with effect from the end of any twelve month period referred to in Clause 4.4 by giving notice to the other party in accordance with Clause 6 at least sixty days before that 12 month period comes to an end. Unless otherwise agreed in writing, the applicable Subscription Fee for each Renewal Term will be the rate card price prevailing in the applicable location at the commencement of the Renewal Term for the Services licensed in the previous term (or their nearest equivalent). If, during the 60 days prior to termination, you download data from the Services, notwithstanding Section 4.2 of Schedule 1 and regardless of whether such activity constitutes a breach of this Agreement, such that the data downloaded (a) is twice that of your monthly downloading average in the preceding six (6) months or (b) constitutes over five percent (5%) of the Materials, then you will pay to us, in full upon termination, an excess fee equivalent to the Fee payable for the next Renewal Term.

4.6           Stylus may terminate this Agreement upon any breach of this Agreement by the Subscriber or any of that Subscriber’s Authorised Users.


5. Disclaimer, Limitations And Exclusions Of Liability

5.1           Without limiting your general obligation to comply with and accept the Licence Terms, you expressly agree and acknowledge that our Site is provided on the basis of and subject to the Limitations, Disclaimers and Exclusions of Liability in the Licence Terms and you agree to accept and be bound by them in all respects in relation this Agreement.

5.2           This Agreement sets out the entire liability and all obligations of Stylus.  All conditions, warranties and other terms and provisions which might otherwise be implied by law are excluded from this Agreement.


6. Notices

6.1           All notices given by you to us must be given to Stylus Media Group Limited at 16-19 Eastcastle St, London, W1W 8DY or accounts@stylus.com. We may give notice to you at either the e-mail or postal address that you have provided to us.  Notice may also be given to you by us or our Site.  Notice will be deemed received and properly served 24 hours after an e-mail is sent, or three days after the date of posting of any letter or three hours after having been posted on our Site.  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the e-mail address of the addressee.


7. Events Outside Our Control

7.1           We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement that is caused by events outside our control (“Force Majeure Event”). 

7.2           A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our control and includes in particular (without limitation) the following:

7.2.1               strikes, lock-outs or other industrial action;

7.2.2               civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

7.2.3               fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

7.2.4               impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

7.2.5               impossibility of the use of public or private telecommunications networks;

7.2.6               the acts, decrees, legislation, regulations or restrictions of any government.

7.3           Our performance under this Agreement is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.  We may terminate this Agreement in any event if any Force Majeure event lasts for one month or more.


8. Other

8.1           If we fail, at any time to insist upon strict performance of any of your obligations under this Agreement, or if we fail to exercise any of the rights or remedies to which we are entitled under this Agreement, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

8.2           You may not transfer, assign, charge or otherwise dispose of this Agreement, or any of your rights or obligations arising under it, without our prior written consent. 

8.3           We may transfer, assign, charge, sub-contract or otherwise dispose of this Agreement, or any of our rights or obligations arising under it, at any time.

8.4           A waiver by us of any default shall not constitute a waiver of any subsequent default.

8.5           No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

8.6           If any of these Terms and Conditions or any provisions of this Agreement are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

8.7           This Agreement represents the entire agreement between us in relation to its subject matter and supersedes any prior agreement, understanding or arrangement between us, whether oral or in writing.

8.8           We each acknowledge that, in entering into this Agreement, neither of us has relied on any representation, undertaking or promise given by the other or implied from anything said or written in negotiations between us prior to such Agreement except as expressly stated in this Agreement.

8.9           Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of this Agreement (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in this Agreement.


Schedule 1
Licence Terms

1. This Schedule sets out the terms of use which you may make of our Site whether as a Subscriber, Authorised User or guest.

1.1           References to Section numbers in this Schedule 1 are to section numbers in this Schedule 1. References to Clause numbers are to clause numbers in the Membership Terms and Conditions.


2. Information About Us

2.1           The Site is operated by Stylus Media Group Limited ("Stylus" "we" "our" etc.).   We are registered in England and Wales under No: 7053320 and have our registered office and trading address at 16-19 Eastcastle St, London, W1W 8DY; our VAT number is 987199053.


3. Accessing Our Site

3.1           We reserve the right to withdraw or amend the service we provide on our Site without notice.  We will not be liable for any reason if our Site is unavailable at any time or for any period.  

3.2           Whilst parts of our Site are available to guests, access to many parts of our Site, and to our entire Site, is limited to Authorised Users. Each Authorised User agrees to keep any user ID confidential and not disclose it to anyone else.  We reserve the right to disable any user identification code or password at any time if in our opinion you or any Authorised User have failed to comply with any of the provisions of these Licence Terms. 

3.3           The time for which you can access our Site as an Authorised User is as set out in the Agreement between us and the Subscriber. However, Stylus reserves the right to suspend or terminate your access to and/or use of our Site at any time at its sole discretion with or without notice.


4. Use Of Stylus Content

4.1           Stylus Services and all materials on the Site (together "Materials") belong to us or our Licensors. 

4.2           For so long as you are an Authorised User you may retrieve and display Materials from our Site on a computer screen, you may playback any video content, you may print individual pages on paper (but not photocopy them) and store such Materials and pages in electronic form on servers, PCs or other storage devices which are under the Subscriber’s control or that of one of its Authorised Users for internal use in the Subscriber’s business only. Authorised Users may use any of the Materials as source material (in internal reports to employees of the applicable Subscriber) but only if they give full credit to Stylus as the source and include relevant trade mark and copyright notices. You are not permitted to copy the designs, trademarks or other content or intellectual property of any third party included in the Materials as this may result in legal action being taken against you by the owner.

4.3           Except as expressly permitted as set out above, you may not resell, reproduce, modify or in any way commercially exploit the Materials. In particular, but without limitation, you are not permitted to do any of the following without our prior written consent;

4.3.1               redistribute any of the Materials;

4.3.2               remove or alter any copyright notices, trade mark notices and other identification or disclaimers as they may appear on the Services, on the Site or on any print format thereof;

4.3.3               create a database in electronic or other form by downloading and storing all or any of the Materials other than on a server or equipment under the control of the Subscriber or an Authorised User as permitted under Section 4.2.

4.3.4               systematically make copies, electronic or otherwise, of multiple extracts of the Materials for any purpose;

Requests for consent pursuant to this Section 4.3 should be addressed to Stylus in accordance with Section 14 below. 

4.4           For the avoidance of doubt, except for the license granted, Stylus retains and reserves all right, title, ownership, and interest in and to the Services and any intellectual property therein.

4.5           You will not create or operate, or assist in the creation or operation, of services competitive or potentially competitive to the Services, provided that this prohibition does not apply to your use of services competitive to the Services.

4.6           All Stylus content and Materials must be deleted from all servers, PCs and other storage devices immediately on termination of this Agreement.


5. Limitations, Disclaimers And Exclusions From Liability

5.1           We will endeavour to make the Services available at all reasonable times but we do not guarantee that they will be available at all times, especially, but without limitation, as availability of our Site its dependent on the availability of communications and networks outside our control.  We will not be liable if for any reason our Site is unavailable at any time or for any period.

5.2           All Stylus Services are provided by way of general information and are not specific to any requirements you may have.  Without limitation the Stylus Services do not amount to advice or recommendations and you should not use them to make, or refrain from making, any decisions.  You should not rely on the Services to provide you with any specific advice or returns. 

5.3           Our Site may contain third party advertisements, directories or other third party material.  It may also contain links to third party Sites.  We are not responsible for any third party advertisements, material or the content of any third party Sites and we accept no responsibility for them or for any damage that may arise from your use of them.

5.4           Stylus Services are provided "as is" and as available and we do not give any guarantees, conditions or warranties as to their accuracy or completeness.

5.5           All conditions, warranties and other terms which might otherwise be implied by law are excluded from this Agreement.

5.6           Subject to Sections 5.7 and 5.8, we do not accept any liability for any direct, indirect or consequential loss or damage incurred by you or by any Authorised User or guest in connection with our Site or in connection with the use, inability to use, or results of the use of our Site, any actual or alleged defamatory statements, any websites linked to it and any materials posted on it.

5.7           Subject to Section 5.8, we do not accept any liability for, without limitation:

  • (a) loss of income or revenue;
  • (b) loss of business;
  • (c) loss of profits or contracts;
  • (d) loss of anticipated savings;
  • (e) loss of data;
  • (f) loss of goodwill;
  • (g) wasted management or office time; and

for any other loss or damage of any kind, however arising and whether arising in tort (including negligence), by reason of breach of contract or otherwise, even if foreseeable.

5.8           We do not exclude liability for death or personal injury caused by our negligence, nor liability for fraud or fraudulent misrepresentation.  We do not exclude any other liability which cannot be excluded or limited under applicable law.


6. Contributions, Bulletin Boards And Discussions Groups

6.1           “Contribution" refers to any material and/or content which you post, share, upload or place or which you have posted, shared, uploaded or placed on our Site.

6.2           Our Site may include bulletin boards, forums, chat rooms, discussion groups and other public areas which allow users to post content to our Site which may or may not be interactive.  You understand and agree that we do not monitor or review Contributions to our Site.

6.3           However, we reserve the right to terminate our agreement with any Subscriber and/or delete or remove any Contribution or other content with or without reason at our sole discretion including but not limited to any content which breaches the terms of this Agreement.  We do not accept any liability for any direct, indirect, consequential, economic or other loss or damage to you or to any other person caused by such Contribution, as a result of terminating our agreement with you and/or resulting from the deletion of any Contribution or other content.

6.4           You are solely responsible for the content of all Contributions you make.  You agree to comply with any rules or policies relating to content of such Contributions which we make available or post on our Site.  Without limitation Contributions must not:

6.4.1               contain any material which is or could be defamatory in any way;

6.4.2               contain any material which is illegal, offensive, threatening or violent, sexually explicit or discriminatory or which may otherwise contain any content which may be illegal or offensive;

6.4.3               advertise or promote any product or otherwise be used for commercial purposes;

6.4.4               be likely to harass, intimidate, upset, embarrass, alarm or annoy any other person;

6.4.5               infringe any third party intellectual property rights;

6.4.6               contain any viruses or harmful elements;

6.4.7               restrict or inhibit any other person from making any contribution or using our Site.

6.5           All Contributions will be considered non confidential and will be publicly available.  By submitting to Contributions you give us the right to use, copy, distribute and disclose to third parties any such Contributions for any purposes and warrant and represent that you have all rights to do so.


7. Confidentiality, Security And Data Protection

7.1           Each Party agrees to take reasonable steps to ensure that all personal data and information of a confidential nature (including any of the other Party’s Intellectual Property of a confidential nature) provided by the other Party under or in relation to the Agreement is kept confidential.

7.2           Without prejudice to Clause 7.1, as part of Stylus’s performance of the Services, it and its providers may store and process personal data (relating to Authorised Users) as a data processor on behalf of you. Stylus’s privacy policy may be viewed here. Stylus agrees:

7.2.1               unless otherwise agreed with you, or required or permitted by law, to process such personal data only for the purpose of performance of the Services; and

7.2.2               in its performance of the Services, to implement reasonable technical and organisational security measures to protect such personal data against unauthorised or unlawful processing and against accidental loss or destruction of, or damage to the same.

7.3           With regard to any personal data input by or collected from you or an Authorised User that may be stored or processed in the Site, such data will be stored and processed by Stylus in accordance with data protection legislation. The Service is a hosted online application, Stylus may therefore occasionally need to notify all Authorised Users of important announcements regarding the operation of the Services.

7.4           You acknowledge that Stylus may from time to time appoint one or more third Party providers to host the Services and the data within the customer account, which may involve storage of data within a Cloud-based infrastructure. Whilst Stylus takes reasonable steps to ensure that such providers provide appropriate security guarantees, you acknowledge that there are security and data protection risks inherent with these services, and that data may not be stored within the European Union. Further information about these services is available upon request.

7.5           Stylus may store and process contact and account details of Authorised Users and other customer contacts for its own purposes, including provision of the Services, invoicing and payments, reviewing and enforcing compliance with the Agreement, and communicating with the Customer and Authorised Users.

7.6           Stylus may also track individual Authorised Users’ use of the Services to assess your use of the Services or otherwise if requested by you.

7.7           Following termination of any Services or the Agreement, Stylus shall be entitled to retain such records relating to the Services and the Agreement as it may reasonably require to maintain records of the Services, to comply with its legal obligations and to defend its legal rights.


8. Effect Of Merger Or Acquisition

8.1           If you acquire,  or are acquired by, or merge with a business entity which also is a subscriber of the Services, and if the license terminates before the license of the other business entity terminates, then the term will extend until the end of the term of the other license, and the Subscription Fee payable under the extended term will increase, on a pro rata basis, by five percent (5%) over the then-applicable Subscription Fee.


9. Further Services

9.1           We may offer you the opportunity to take up our own or third party products or services on a paid for basis and which will be clearly identifiable as such.


10. Cookies

10.1        We use cookies for user authentication.  You should not use or access our Site if you do not agree to our using cookies in this way.


11. Information About You And Your Visits To Our Site

11.1        We will process information about you which we obtain via our Site. By using our Site, you warrant that all data provided by you is accurate.


12. Variations

12.1        We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we have made, as they are binding on you.  Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our Site.


13. Law And Jurisdiction

13.1        This Agreement or any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) will be governed by English law.  Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.


14. Contact Details

We can be contacted at:

Clare Keeley
General Counsel
Stylus Media Group Limited
16-19 Eastcastle St,
London, W1W 8DY
Telephone: +44 (0)20 3178 2279

Email: legal@stylus.com


Privacy Policy

Stylus Media Group Limited ("we", "us" or "our") are committed to protecting and respecting your privacy.

We want to protect your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

This policy applies when you go online or use your mobile device and any contract for our services, attendance or participation in our events and virtual events. Our services include but are not limited to membership, advisory, newsletters, premium content, webcasts, video, research, conferences, and events. This policy applies in addition to our Terms and Conditions which apply to any contract you enter into with us. Please take time to read this policy as it includes important information that applies to you. If you have any questions regarding this policy, please contact data@stylus.com.


Who Are We?

For the purpose of the relevant data protection legislation, the data controller is Stylus Media Group Limited of 16-19 Eastcastle St, London, W1W 8DY.

Collection And Use Of Personal Information

We may collect and process the following data about you:

Information You Give Us

  • You may give us personal information about you by filling in forms on our site, at our events, or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, participate in or attend one of our events, subscribe to our service, place an order on our site, participate in discussion boards or other social media functions, enter a competition, promotion or survey, sign up for our mailing list or to receive email offers, log a query or when you report a problem with our site. The personal information you give us may include your name, address, e-mail address, job title and phone number, financial and credit card information, and other content which you choose to upload such as comments and forum posts.
  • To enhance and/or update the information you have provided, we may combine it with professional and company information from third party sources, both of which we typically combine as one user record. Even if you do not register with us, our sites collect and store certain information automatically using cookies and similar technologies, including IP addresses, the region or general location of a computer or device accessing the internet, browser type, operating system, page view history, and other usage information. You can read more about this in the Cookies section below.
  • In the event that you choose to apply to us for employment through the Careers section of our site, you will also be required to provide a copy of your CV and other relevant employment related information.

How We Will Use This Information You Give Us

We have a legitimate business interest to keep our customers, audience and contacts informed of our latest products, content, and services. We process customer and client personal information and use direct marketing as part of this legitimate interest.

We may use the information you give us to:

  • carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us;
  • occasionally contact you for research purposes as we are constantly looking for ways to improve our services and events;
  • notify you about changes to our service or events;
  • ensure that content from our site is presented in the most effective manner for you and for your devices;
  • process your application for employment in circumstances where you have provided your details through the careers section of our website.
  • contact you directly, or indirectly using a trusted third party acting on our behalf, for the purposes of marketing described in more detail below. We will only do so in accordance with applicable law.

We keep your information safely and securely for as long as necessary or according to your instructions, and we review the data we hold at least every three years.

Marketing And How We May Contact You

We may use the information we have about you in our marketing. Any use of your information for marketing will be both in our legitimate interests and yours. You have a right to object at any time to this use of your information by contacting us at data@stylus.com.

Where you have given us your consent or if you have previously attended one of our events or received services from us, we may use your information to contact you about future events and/or services which we consider may interest you, sponsorship and speaker opportunities, offers and discounts available from time to time, or to send you our newsletters, bulletins, publications. Our marketing communications may be provided to you by email, SMS, post, or such other means as we choose.

In addition to the right to object mentioned above, you will also be provided with the opportunity to opt out of receiving these marketing communications both at the time that you provide your contact information to us and at any time afterwards by clicking on the relevant link provided in an email or SMS or by contacting us at any time by contacting us at data@stylus.com.

If you tell us that you do not want to receive any further marketing information from us, we will not contact you further for the purpose of marketing. However, we will not necessarily remove your information from our database(s) if it is necessary to retain the information for other non-marketing purposes such as where we need your information for compliance with our legal obligations. Please note that after you opt out of receiving marketing communications from us, it may take a few days to update our records during which time you may continue to receive marketing communications.


Information We Collect About You

With regard to each of your visits to our site we may collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); information you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

How we will use the information we collect about you:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so; 
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information We Receive From Other Sources

We may receive information about you if you use any of the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

How will we use the information we receive from other sources:

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

How Long Will We Retain Your Data?

We will retain your data only for as long as is necessary for the purposes set out in this privacy policy; however different retention periods apply to different types of data. We will only retain your information in accordance with law and regulation.


Our site uses cookies to distinguish you from other users of our site, to gather statistical information and to monitor compliance with our Licencing Terms. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. If you never provide us with personally identifiable information, then your visits – despite us using cookies, are anonymous. If you do provide personally identifiable information, then potentially we could link that with your cookie and identify you. Browsers can be set to accept or reject cookies or notify you when a cookie is being sent, taking this action, should you choose, should not cause a problem with our site but may be detrimental to your user experience. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

Disclosure Of Your Information

We may share your personal information internally with any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries. As they are all part of the Stylus Media Group Limited, the contents of this policy will equally apply to each group company.We may share your information with selected third parties including:

  • Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with you. Examples of the types of companies include; deliveries, security, fraud protection, marketing, IT support and audit. In these cases, the information is used only for the specific service you wanted from us. Each of these external companies has a contract with us which confirms how they handle your information and is restricted so that they can only use this information to provide services to Stylus Media Group Limited and to you and not for any other reason.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site to improve your customer journey. These third parties only use your information in line with our instructions and do not disclose it or use it for any other purposes. When it is not essential to do so, we will only disclose your information with these companies when we have obtained your consent. You have the right to change your mind at any time and details on how to unsubscribe are confirmed below.

When you register for an event, we may share your information with the sponsors and exhibitors who assist us with that event. If you are an EU resident, we will only share your personal information with the sponsors and exhibitors with your explicit consent.

We May Disclose Your Personal Information To Third Parties:

  • In the event that we sell or buy any business or assets, or other comparable corporate transaction such as acquisition, merger, bankruptcy, dissolution or reorganisation, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets solely for the purposes of enabling that transaction.
  • If Stylus Media Group or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or regulatory matter. In order to enforce or apply our terms of use or terms and conditions of sale and other agreements. To defend ourselves against any third-party claim. To protect the rights, property, or safety of Stylus Media Group Limited employees, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection, prevention of illegal or criminal activities, security, and credit risk reduction.

Where We Store And Transfer Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your contract, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You have the right to review and update your registered account details by signing in to your account at any time.

You have the right at any time to access, rectify, modify, or delete any information held about you. You have the right to object to us processing your personal information if we are not entitled to use it any more or have its processing restricted in certain circumstances. Please contact us at data@stylus.com if you wish to exercise these rights. Our security procedures mean that we may have to request proof of identity before we disclose information to you.

You have the right to opt out of our direct marketing at any point. You can unsubscribe from our emails by following the unsubscribe link at the bottom of each email, or by contacting us directly at data@stylus.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You can request a copy of the personal information we hold about you at any time. If you wish to do so, please contact our General Counsel at legal@stylus.com who will be happy to assist. Please be advised that we will not charge you for this service, but our security procedures mean that we will have to request proof of identity before we disclose information to you.

Changes To Our Privacy Policy

This policy was last updated in May 2020. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to us by writing to us at:

General Counsel
Stylus Media Group Limited
16-19 Eastcastle St,
London, W1W 8DY

You have the right to make a complaint to the Information Commissioners Office if you have a concern with regard to our use of your information. Further information, including contact details can be found at www.ico.org.uk/concerns/

If you would like to contact us in relation to the above, please do so at data@stylus.com.

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We Use The Following Cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.


Legal Counsel

Clare Keeley
+44 (0)20 3837 8300

Stylus Media Group Limited
16-19 Eastcastle St,
London, W1W 8DY UK